Privacy Policy

At Miami Ice District, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our storefront or make a purchase.

1. Information We Collect

We process and collect your personal information exclusively through Shopify, our secure e-commerce platform provider. This includes:

• Order & Contact Information: Your name, billing address, shipping address, email address, and phone number when you place an order or use our Custom Design Wizard.
• Payment Information: All payment processing is handled securely via Shopify’s encrypted gateways. We do not store or have direct access to your credit card numbers or raw financial credentials.

2. How We Use Your Information

We use the information collected via Shopify strictly to:

• Fulfill your standard and custom jewelry orders (including processing payments, arranging shipping, and sending order confirmations).
• Communicate with you regarding your custom design submissions, custom quotas, and mold kit status updates.
• Prevent potential fraud or risk to our storefront.

3. Sharing Your Information

We do not sell your personal data. We share your information solely with trusted third-party service providers necessary to operate our business:

• Shopify: We use Shopify to power our entire online store backend. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Shipping Carriers: We share your delivery details with premium courier services (such as USPS, FedEx, or UPS) to securely transport your custom pieces to your door.

4. Your Rights & Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you are a resident of certain jurisdictions, you have the right to access, correct, or request deletion of the personal data we hold about you.

5. Contact Us

For more information about our privacy practices, or if you have questions regarding your data, please contact us via email at miamiicedistrict@gmail.com.